BCFS Hill Country Resource Center: Where Collaboration Meets Compassion


For someone who needs help in the Texas Hill Country – whether it’s counseling, crisis intervention, or education and employment assistance – traveling to multiple nonprofit offices around town to meet basic needs can be difficult, especially without transportation or the flexibility to miss work.

That’s why BCFS gathered local nonprofits under one roof at the BCFS Hill Country Resource Center Model is an innovative way to connect several nonprofit organizations and maximize their combined talents and resources. For the community, this means that those who are struggling have easy convenient access to a wide array of programs, services, and resources in one central location.

Services Available:

  • Counseling
  • Case Management
  • Emergency shelter placement
  • Literacy programs and educational support
  • Job training and job placement
  • Parenting support groups
  • Help for military veterans
  • Creative art therapy
  • Computer lab access

Moms get a HEAD START In Their Careers from BCFS Education Services’ Head Start


In Head Start classrooms operated by BCFS Education Services, 3- and 4-year-olds learn the alphabet, practice new vocabulary words and prepare to hit the ground running when they start kindergarten. In addition, learning opportunities outside the classroom – in the lives of Head Start parents – are also making a profound impact on the family’s quality of life and their future.

“We conduct family assessments to discuss the parents’ goals and help improve the family dynamic,” says Jhanirca Velez Ramos, a Family Specialist for BCFS Education Services. “If a parent would like to earn their GED, for example, I provide them directions for how to obtain it. I encourage them to follow through. I make myself available and follow up throughout the school year if needed. My real passion is empowering people.”

The federal Office of Head Start lists family well-being initiatives as one of the program’s three core services, alongside children’s health and early learning. So, when moms in two Spanish-speaking families of Head Start children in Seguin told their Family Specialist Jhanirca they wanted to learn English, Jhanirca was excited to help!

Jhanirca referred Ms. Hernandez and Mrs. Garcia to the local school district where they completed an English as a Second Language (ESL) course.

After working at a local restaurant for 10 years, Ms. Hernandez was finally offered a promotion. Confident in her new bilingual skills, she accepted the promotion to serve as a Team Leader. She doesn’t plan on stopping there.

“At first, I didn’t want to accept the job because I didn’t know much English,” she explains. “I wanted to learn a bit more English first and then accept the position. Now, I want to go back and learn even more, because I’d like to move up to another position at work.” While Ms. Hernandez was settling into her new role as Team Leader at the restaurant’s corporate offices, her 5-year-old son, Sebastian graduated from Head Start and began kindergarten at his local elementary school. Just like his mom, Head Start helped build Sebastian’s skills and cultivated in him a love of learning.

Mrs. Garcia, another Head Start mother of four, had always wanted to learn English. She picked up some phrases from her kids and from hearing other people speak, but had never taken English classes.

“I wanted to be able to help my kids with their homework, and develop myself more, and not struggle so much,” said Mrs. Garcia. “It’s beautiful to know how to speak both languages.” Mrs. Garcia, who works independently as a maid, hopes to use her new English skills to open her own cleaning business. “I want to gain my commercial license so that I can clean government buildings or stores,” she says. “To be able to expand and make my business official.”

Both mothers are grateful for the help that BCFS Education Services has provided.

“Head Start has helped us a lot,” said Mrs. Garcia. “My daughter has learned a lot in the classes, and it helped us learn how to be better parents. Everything (in Head Start) is very good, very organized. (Family Specialist Jhanirca Ramos) is always motivating us and pushing us to go further.”

Mrs. Garcia’s daughter, Paula, has also graduated from Head Start, ready for kindergarten. “She’s more prepared, she knows more about the routines of going to school,” Mrs. Garcia said of her daughter’s first year of elementary school. “She learned a lot, and while some of the other kids didn’t go to pre-K, she is a bit more advanced because she attended Head Start.”


Mass Hiring Campaign Launched by BCFS Health and Human Services in Harlingen, Texas

Now interviewing to fill dozens of full-time and PRN positions 

Harlingen, TX – BCFS Health and Human Services has launched an intensive recruitement campaign for a number of positions to support the BCFS Health and Human Services’ Harlingen facility. These positions are vital to the organization’s growing operations serving children and youth in need.

BCFS is recruiting for a number of full-time positions with benefits, including associate program directors, lead clinicians, case managers, direct care staff for evening and overnight shifts, and a director of maintenance.  PRN (as-needed) positions are also available for social workers, case managers, counselors, teachers, teacher’s aides, and more. Hourly pay rates for PRN employees range from $15 to $40/hr., commensurate with experience and position.

Interested candidates are invited to attend the upcoming job fair on Friday, January 8, 2016, from 8 a.m. to 5 p.m. at the Best Western Casa Villa Suites, White Wing Conference Room, 4317 S. Expressway 83, Harlingen, Texas  78550. Applicants should bring a valid form of identification, updated resume, and any licenses and/or certifications if applicable.

Applicants can also download an application at http://discoverbcfs.net/now-hiring-harlingen-baytown and/or email BCFS’ Human Resources at HR@bcfs.net.

“It’s a life-changing experience to work with BCFS in Harlingen” says Aram Svajian, BCFS Director of Talent Acquisition. “Every day, our team members make a significant difference in the lives of youth who are far from home, separated from their families, and experiencing a difficult transition. We have the unique opportunity to bring them hope and comfort.”

BCFS Health and Human Services’ Harlingen operation serves as an international children’s campus for unaccompanied children. For more information about BCFS, visit DiscoverBCFS.net.

Minimum qualifications include bilingual proficiency (English & Spanish); must be 21 years of age; must have clear criminal background and driving record and must possess a valid driver’s license.

# # #

BCFS is a global system of health and human service non-profit organizations with locations and programs throughout the United States as well as Eastern Europe, Latin America, Asia and Africa. The organization is a national leader in medical sheltering and emergency management and response, providing critical emergency support services to federal, state and local governments. BCFS also provides residential services and emergency shelters for children who are abused or neglected; assisted living services and vocational training for adults with intellectual disabilities; mental health services for children and families, foster care and adoption services; medical services; early education; transitional living services for youth who are at-risk and those in the juvenile justice system; residential camping and retreats for children and families; and international humanitarian aid for children living in impoverished conditions in developing countries.

Marilu A. Reyna,  Executive Vice President − Public Affairs & Communications


1506 Bexar Crossing | San Antonio, TX 78232

office (210) 832-5000 | fax (210) 832-5005

direct (210) 283-5146| cell (210) 790-5281

corporate website www.BCFS.net | program website www.DiscoverBCFS.net